DIY Bead Blind Bag & Random Item Policy
Nanlnn live blind bags, lucky bags, random bead mixes, and surprise charm packs are designed around discovery and live interaction.
Random Results
- Bead styles, colors, finishes, sizes, and charm combinations are random unless the product page or live host clearly says otherwise.
- Photos and live previews show examples or the overall product mood; exact results may vary.
- Preference-based returns or exchanges are not available for random results.
What Is Guaranteed
- The package size, number of openings, or quantity confirmed during the live sale.
- Any bonus items clearly included in the selected option or confirmed by the live host.
Damaged, Missing, or Incorrect Items
If your package arrives damaged, missing items, or different from the confirmed order record, contact Nanlnn with your order number and unboxing proof so we can review it.